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PRIVACY POLICY

 

We know that you care how your information is used, and we appreciate your trust that we will use it carefully and sensibly. This notice describes our privacy policy. By visiting us, you are accepting the privacy policy described below.

1. What Personal Information Do We Collect?

  • Cookies. Like many websites, we use "cookies". Cookies are small programs that we transfer to your hard drive that allow us to recognize you and to provide you with a customized shopping experience. If you do not want us to use cookies, you can easily disable them by going to the toolbar of your web browser, and clicking on the “help” button. Follow the instructions that will prevent the browser from accepting cookies, or set the browser to inform you when you receive a new cookie. In addition, you may visit this and other websites anonymously through the use of utilities provided by other private companies.
  • Other Information: Every computer has an IP (Internet Protocol) address. IP addresses of computers used to visit this site are noted. In addition, we automatically collect other information such as email addresses, browser types, operating systems, and the URL addresses of sites clicked to and from this site.
  • Information from Other Sources such as PayPal. We may receive information about you from other sources and add it to our account information. This may include updated delivery and address information from our payment processor, shippers or other sources so that we can correct our records and deliver your next purchase or communication more easily.

2. How Do We Use Your Information?

  • Agents. We may employ other companies and individuals to perform functions on our behalf. Examples include delivering packages, sending postal mail and e-mail, and processing credit card payments. They have access to personal information needed to perform their functions, but may not use it for other purposes.
  • Special Offers. We may send you special offers from time to time and you may choose to “opt-out” of receiving such offers at any time.
  • Business Transfers. As we continue to develop our business, we might sell or buy stores or assets. In such transactions, customer information generally is one of the transferred business assets. Also, in the unlikely event that we are acquired, customer information will be one of the transferred assets.
  • Law Enforcement. If we receive a lawful court order to release account or other personal information then we will comply with the law. We will also release information when necessary to protect the life, safety or property of others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

3. How Do We Protect the Security of Your Information?

  • We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software for financial transactions, which encrypts information you input.
  • We use a firewall to protect against unlawful intrusion.
  • We limit access to your information on a “need to know” basis.
  • It is important for you to protect against unauthorized access to your information and to your computer. Be sure to sign off when finished using a shared computer.
  • No system can guarantee absolute security, just as the finest lock can not guarantee physical security. However, we take every reasonable precaution to assure that your data is secure.

4. Children

We do not sell products to children. If you are under 18, you may use this site only with involvement of a parent or guardian.

5. Other Websites

Various Web sites may be linked to from this site. If you follow any of those links to another site, your privacy depends on the policy of that Website. We strongly urge you to check their privacy policy. Not all sites guarantee that they will not share your personally identifiable information with others. You may also wish to consult privacy guidelines such as those recommended by the Online Privacy Alliance (www.privacyalliance.org).

6. Contact Us

If you would like to learn more about our privacy policy, or to access your personally identifiable information contained on our Website, you may contact us at 877-834-7335. You will be required to provide identifier information to assure that this information is not released to others. We reserve the right to modify this policy in the future. If we do so, notice will be posted on our home page.

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Have Questions or Need Assistance? We're here to help, just call us at 1-877-8-FIREFLY (1-877-834-7335)
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